Premium messaging service allows users to use third-party messaging services that charge standard text messaging rates. These fees can be used to send content to the user's mobile phone or to participate in a program. Shortcodes are used to send and receive text or multimedia messages from programs.
The primary stakeholders in the premium messaging market are mobile network providers, mobile content designers, telecommunication regulatory authorities and authorities, as well as software developers and message integrators and aggregators. Mobile marketers, enterprises and mobile content developers have made premium messaging a major market for Mobile Network Operators (MNOs), SMS aggregators and content providers. Premium messaging is used by MNOs as a value-added services, which allows them to increase their Average Revenue per Users (ARPU).
The premium messaging market is seeing significant growth due to increased use of SMS for business communications, both for marketing and operational purposes. Also, premium messages' costs are decreasing. The changing customer relationship management (CRM) strategies will allow premium messaging to expand into many business sectors. Premium messaging will continue to grow due to the widespread availability of text messages, which is due to their compatibility with all handsets. Premium messaging services are preferred by customers because they are easy to use, generate interest in the services and offer value. The premium messaging market will be affected by the rise in popularity of social messaging platforms. The premium messaging market will be affected by mobile spam and instant messaging over the forecast period.
The market can be divided into Premium SMS (PSMS), and Premium MMS(PMMS) based on product. Premium messages can be classified based on origin and termination into Application to Person and Person to Application. A2P messaging is where messages are originated from the service provider and sent to a mobile subscriber. A2P messaging can be used by many applications, including banks, financial institutions and social networks, entertainment, travel agents as well as hotel booking sites, internet service providers, satellite television providers and mobile service providers. P2A messaging is where messages are originated from mobile subscribers and sent to the service provider's app. P2A messaging can be used in applications like competitions, opting-in subscriptions and media voting.
Banking, Financial Services, and Insurance are the key application segments. Media & Entertainment, media & entertainment, media & hospitality, outsourcing, retail, shipping & logistics and shipping & logistic are also important segments. Premium messaging informs customers about transaction notifications, payment reminders and premium dues. It also provides information on new offers, insurance alerts, and other important information. The service allows customers to subscribe or participate in competitions, quizzes or programs, as well as voting. The service can be used to inform customers about promotions by hotel, travel, and tourism companies, and send booking details. In outsourcing activities, premium messaging is a great tool. It allows companies to connect with customers, employees, and consultants. This service allows retail store owners to communicate with customers and partners. The premium messaging service is gaining a lot of popularity in shipping and logistics. Customers and companies can track the status of their shipment easily.
Sprint, T-Mobile and AT&T have stopped billing premium SMS customers in 45 states. The growth of mobile subscribers in the region will be a major driver for the premium messaging market. Long Term Evolution (LTE), solutions are a hallmark of the telecommunications market in Japan and Korea.
In order to be competitive in the premium messaging market, aggregators bundle their services and form partnerships and agreements with one another. Pay-by-message is an option for smaller companies that operate at lower volumes. This can be done by buying batches of credits. Companies such as Sybase 365, OpenMarket and mBlox charge a monthly fee of a few thousand dollar regardless of how much they use the service. They charge a per-message fee, however, which is significantly lower than the monthly service fee. Other market players include AMD Telecom SA and Infobip Plt. Dialogue Communications Ltd. Mobicage NV, Symsoft AB and V3Mobi Communications Pvt. Ltd.
Up Market Research published a new report titled “Premium Messaging Market research report which is segmented by Application (Hospitality, Shipping & Logistics, Outsourcing, Entertainment & Media, Retail, BFSI), by Product (A2P MMS, A2P SMS, P2A MMS, P2A SMS), By Players/Companies mobile network providers, mobile content developers, telecommunication regulatory bodies and authorities, SMS aggregators MNOs use premium messaging as a value-added service, which helps in increasing their Average Revenue per User (ARPU), software developers, message integrators & aggregators Increased mobile marketing initiatives by mobile marketers and enterprises have been responsible for the transition of premium messaging into a key market for the Mobile Network Operators (MNOs), content providers”. As per the study the market is expected to grow at a CAGR of XX% in the forecast period.
Report Attributes | Report Details |
Report Title | Premium Messaging Market Research Report |
By Application | Hospitality, Shipping & Logistics, Outsourcing, Entertainment & Media, Retail, BFSI |
By Product | A2P MMS, A2P SMS, P2A MMS, P2A SMS |
By Companies | mobile network providers, mobile content developers, telecommunication regulatory bodies and authorities, SMS aggregators MNOs use premium messaging as a value-added service, which helps in increasing their Average Revenue per User (ARPU), software developers, message integrators & aggregators Increased mobile marketing initiatives by mobile marketers and enterprises have been responsible for the transition of premium messaging into a key market for the Mobile Network Operators (MNOs), content providers |
Regions Covered | North America, Europe, APAC, Latin America, MEA |
Base Year | 2020 |
Historical Year | 2018 to 2019 (Data from 2010 can be provided as per availability) |
Forecast Year | 2028 |
Number of Pages | 211 |
Number of Tables & Figures | 148 |
Customization Available | Yes, the report can be customized as per your need. |
The report covers comprehensive data on emerging trends, market drivers, growth opportunities, and restraints that can change the market dynamics of the industry. It provides an in-depth analysis of the market segments which include products, applications, and competitor analysis.
The market is segmented by Application (Hospitality, Shipping & Logistics, Outsourcing, Entertainment & Media, Retail, BFSI), by Product (A2P MMS, A2P SMS, P2A MMS, P2A SMS).
Premium Messaging Market research report delivers a close watch on leading competitors with strategic analysis, micro and macro market trend and scenarios, pricing analysis and a holistic overview of the market situations in the forecast period. It is a professional and a detailed report focusing on primary and secondary drivers, market share, leading segments and geographical analysis. Further, key players, major collaborations, merger & acquisitions along with trending innovation and business policies are reviewed in the report.
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Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa (MEA). North America region is further bifurcated into countries such as U.S., and Canada. The Europe region is further categorized into U.K., France, Germany, Italy, Spain, Russia, and Rest of Europe. Asia Pacific is further segmented into China, Japan, South Korea, India, Australia, South East Asia, and Rest of Asia Pacific. Latin America region is further segmented into Brazil, Mexico, and Rest of Latin America, and the MEA region is further divided into GCC, Turkey, South Africa, and Rest of MEA.
We have studied the Premium Messaging Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2028.
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