In 2016, the global market for next-generation OSS/BSS was valued at USD 29.79 million. This market is expected to grow over the forecast period. Communication Service Providers, or CSPs, demand real-time billing of consumers and revenue management. This is possible thanks to next-generation OSS/BSS solutions. CSPs use next-generation OSS/BSS to measure customer experience and predict consumer churn. These solutions are also transforming CSPs' business operations and enhancing their growth. These are all key drivers that will fuel market growth during the forecast period.
CSPs use the Operations Support System and Business Support System (OSS) for customer service and billing, as well as service assurance and fulfillment. Technology and data management have led to a transformation in CSPs. Virtualization of network components has allowed service provider networks to become more efficient. These functionalities are being made possible by CSPs using OSS and BSS to business. This will further increase the demand for the next-generation OSS & BSS market during the forecast period.
While technology transformation has been beneficial to CSPs, it also presents a problem in that they must optimize legacy architecture for next-generation OSS/BSS systems, processes, platforms, and systems. CSPs must provide support for wireless, VoIP and other similar services across the business and on consumer devices due to the rapid growth of new technologies like 3G, 4G and LTE.
In 2016, the revenue management segment was dominant in the market with a 31.93% market share in terms of revenue. It was valued at USD 951 billion, and it is expected to maintain its dominance in the future. Revenue management is about the collection, billing, and settlement of all services. It allows for revenue generation. This system allows CSPs to increase their time-to-market as well as operational efficiency.
Service providers, however, are focused on customer retention and use analytics to help them. This is useful in managing customer experience. It helps to understand different customer behavior and target the right customers. The customer management segment will experience the fastest growth in the next-generation OSS and BSS markets. This segment was valued at USD 4.05 Billion in 2016, and is expected to grow at a CAGR exceeding 10.3% during the forecast period.
In 2016, the mobile segment dominated the next-generation OSS and BSS markets. It is expected to maintain its dominance in the forecast period. CSPs are experiencing dramatic changes due to the widespread use of mobile data and high-end technology. To offer premium services, telecom operators are focusing on high-value mobile applications and the corresponding content.
The mobile segment will continue to be the leader of the market over the forecast period with a CAGR exceeding 9.4%. This is due to the increasing penetration of mobile devices, and their network. Mobile devices are also becoming the main medium for accessing the internet, which is contributing to sector growth.
North America dominated the OSS/BSS market in 2016, accounting for a total market revenue of USD 10.16 Billion, which is 34.09% of the global market. Personal computers are losing ground to mobile phones as the preferred device for internet use. The growth of the North American region has been fueled by the increasing number and usage of subscribers.
Asia Pacific will be the fastest growing regional market, with a CAGR in excess of 9.5% during the forecast period. The market is expected to grow rapidly as countries such as India, China and South Korea adopt the 4G network technology. Japan and South Korea have the highest 4G penetration. They will continue to do so, helping to expand the market.
Due to the many prominent players in this market, the market is highly competitive. CSPs can create and secure new revenue streams with the next-generation OSS/BSS tools, which offer services like service fulfillment, network management system and service assurance. They also have the ability to differentiate themselves from their competitors by offering differentiating services.
Accenture plc, Amdocs, Inc., Capgemini SE, CSG System International, Inc., Hewlett Packard Enterprise Co., (HPE), are just a few of the industry players. Huawei Technologies Co., Ltd, for example, has a competitive product portfolio that offers end-to-end solutions in cloud technology, devices, telecom, and services.
Attribute |
More Details |
Base year for estimation |
2016 |
Actual estimates/Historical data |
2014 - 2015. |
Forecast period |
2017 - 2025 |
Representation |
Revenue in USD Billion and CAGR between 2017-2025 |
Regional scope |
North America, Europe and Asia Pacific, Latin America and MEA |
Country coverage |
U.S., Canada. UK, Germany. China. India. Japan. Brazil. |
Report coverage |
Forecast revenue, company ranking and competitive landscape, growth factors and trends |
15% off customization scope (equivalent of 5 analyst working days). |
We will customize the report to include specific market information that isn't currently covered. |
This report predicts revenue growth at the global, regional and country level and analyzes industry trends for each sub-segment from 2017 through 2025. Up Market Research has divided the global market for next-generation OSS/BSS based on geography, architecture, and networks.
Architecture Outlook (Revenue USD Billion; 2014-2025)
Revenue Management
Service Fulfilment
Service Assurance
Customer Management
Network Management Systems
Network Outlook (Revenue, USD Billion; 2014 - 2025)
Satellite & Cable
Fixed & Wireless
Mobile
MVNO/MVNE
Other
Regional Outlook (Revenue USD Billion; 2014-2025)
North America
The U.S.
Canada
Europe
UK
Germany
Asia Pacific
China
India
Japan
Latin America
Brazil
Mexico
Middle East & Africa (MEA)
Up Market Research published a new report titled “Next Generation OSS and BSS Market research report which is segmented by Architecture (Service Assurance, Customer Management, Service Fulfillment, Revenue Management), By Players/Companies Architecture Outlook (Revenue USD Billion; 2014 - 2025)Revenue ManagementService FulfilmentService AssuranceCustomer ManagementNetwork Management Systems, Service Fulfilment, Customer Management, Revenue Management, Network Management Systems, Service Assurance”. As per the study the market is expected to grow at a CAGR of XX% in the forecast period.
Report Attributes | Report Details |
Report Title | Next Generation OSS and BSS Market Research Report |
By Architecture | Service Assurance, Customer Management, Service Fulfillment, Revenue Management |
By Companies | Architecture Outlook (Revenue USD Billion; 2014 - 2025)Revenue ManagementService FulfilmentService AssuranceCustomer ManagementNetwork Management Systems, Service Fulfilment, Customer Management, Revenue Management, Network Management Systems, Service Assurance |
Regions Covered | North America, Europe, APAC, Latin America, MEA |
Base Year | 2020 |
Historical Year | 2018 to 2019 (Data from 2010 can be provided as per availability) |
Forecast Year | 2028 |
Number of Pages | 222 |
Number of Tables & Figures | 156 |
Customization Available | Yes, the report can be customized as per your need. |
The report covers comprehensive data on emerging trends, market drivers, growth opportunities, and restraints that can change the market dynamics of the industry. It provides an in-depth analysis of the market segments which include products, applications, and competitor analysis.
The market is segmented by Architecture (Service Assurance, Customer Management, Service Fulfillment, Revenue Management).
Next Generation OSS and BSS Market research report delivers a close watch on leading competitors with strategic analysis, micro and macro market trend and scenarios, pricing analysis and a holistic overview of the market situations in the forecast period. It is a professional and a detailed report focusing on primary and secondary drivers, market share, leading segments and geographical analysis. Further, key players, major collaborations, merger & acquisitions along with trending innovation and business policies are reviewed in the report.
Key Benefits for Industry Participants & Stakeholders:
Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa (MEA). North America region is further bifurcated into countries such as U.S., and Canada. The Europe region is further categorized into U.K., France, Germany, Italy, Spain, Russia, and Rest of Europe. Asia Pacific is further segmented into China, Japan, South Korea, India, Australia, South East Asia, and Rest of Asia Pacific. Latin America region is further segmented into Brazil, Mexico, and Rest of Latin America, and the MEA region is further divided into GCC, Turkey, South Africa, and Rest of MEA.
We have studied the Next Generation OSS and BSS Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2028.
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