Global Next Generation OSS and BSS Report Thumbnail

Global Next Generation OSS and BSS Market by Architecture (Service Assurance, Customer Management, Service Fulfillment, Revenue Management) and Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast To 2028

  • Report ID: IC-73299
  • Author: Up Market Research
  • Rating: 4.7
  • Total Reviews: 85
  • No. Of Pages: 222
  • Format:
  • Pub. Date: 2021-10-21
  • Share:

Industry Insights

In 2016, the global market for next-generation OSS/BSS was valued at USD 29.79 million. This market is expected to grow over the forecast period. Communication Service Providers, or CSPs, demand real-time billing of consumers and revenue management. This is possible thanks to next-generation OSS/BSS solutions. CSPs use next-generation OSS/BSS to measure customer experience and predict consumer churn. These solutions are also transforming CSPs' business operations and enhancing their growth. These are all key drivers that will fuel market growth during the forecast period.

CSPs use the Operations Support System and Business Support System (OSS) for customer service and billing, as well as service assurance and fulfillment. Technology and data management have led to a transformation in CSPs. Virtualization of network components has allowed service provider networks to become more efficient. These functionalities are being made possible by CSPs using OSS and BSS to business. This will further increase the demand for the next-generation OSS & BSS market during the forecast period.

While technology transformation has been beneficial to CSPs, it also presents a problem in that they must optimize legacy architecture for next-generation OSS/BSS systems, processes, platforms, and systems. CSPs must provide support for wireless, VoIP and other similar services across the business and on consumer devices due to the rapid growth of new technologies like 3G, 4G and LTE.

Architecture Insights

In 2016, the revenue management segment was dominant in the market with a 31.93% market share in terms of revenue. It was valued at USD 951 billion, and it is expected to maintain its dominance in the future. Revenue management is about the collection, billing, and settlement of all services. It allows for revenue generation. This system allows CSPs to increase their time-to-market as well as operational efficiency.

Service providers, however, are focused on customer retention and use analytics to help them. This is useful in managing customer experience. It helps to understand different customer behavior and target the right customers. The customer management segment will experience the fastest growth in the next-generation OSS and BSS markets. This segment was valued at USD 4.05 Billion in 2016, and is expected to grow at a CAGR exceeding 10.3% during the forecast period.

Network Insights

In 2016, the mobile segment dominated the next-generation OSS and BSS markets. It is expected to maintain its dominance in the forecast period. CSPs are experiencing dramatic changes due to the widespread use of mobile data and high-end technology. To offer premium services, telecom operators are focusing on high-value mobile applications and the corresponding content.

The mobile segment will continue to be the leader of the market over the forecast period with a CAGR exceeding 9.4%. This is due to the increasing penetration of mobile devices, and their network. Mobile devices are also becoming the main medium for accessing the internet, which is contributing to sector growth.

Regional Insights

North America dominated the OSS/BSS market in 2016, accounting for a total market revenue of USD 10.16 Billion, which is 34.09% of the global market. Personal computers are losing ground to mobile phones as the preferred device for internet use. The growth of the North American region has been fueled by the increasing number and usage of subscribers.

Asia Pacific will be the fastest growing regional market, with a CAGR in excess of 9.5% during the forecast period. The market is expected to grow rapidly as countries such as India, China and South Korea adopt the 4G network technology. Japan and South Korea have the highest 4G penetration. They will continue to do so, helping to expand the market.

Next-Generation OSS Market Share Insight and BSS Market share Insight

Due to the many prominent players in this market, the market is highly competitive. CSPs can create and secure new revenue streams with the next-generation OSS/BSS tools, which offer services like service fulfillment, network management system and service assurance. They also have the ability to differentiate themselves from their competitors by offering differentiating services.

Accenture plc, Amdocs, Inc., Capgemini SE, CSG System International, Inc., Hewlett Packard Enterprise Co., (HPE), are just a few of the industry players. Huawei Technologies Co., Ltd, for example, has a competitive product portfolio that offers end-to-end solutions in cloud technology, devices, telecom, and services.

Report Scope

Attribute

More Details

Base year for estimation

2016

Actual estimates/Historical data

2014 - 2015.

Forecast period

2017 - 2025

Representation

Revenue in USD Billion and CAGR between 2017-2025

Regional scope

North America, Europe and Asia Pacific, Latin America and MEA

Country coverage

U.S., Canada. UK, Germany. China. India. Japan. Brazil.

Report coverage

Forecast revenue, company ranking and competitive landscape, growth factors and trends

15% off customization scope (equivalent of 5 analyst working days).

We will customize the report to include specific market information that isn't currently covered.

The Report Covers Certain Segments

This report predicts revenue growth at the global, regional and country level and analyzes industry trends for each sub-segment from 2017 through 2025. Up Market Research has divided the global market for next-generation OSS/BSS based on geography, architecture, and networks.

  • Architecture Outlook (Revenue USD Billion; 2014-2025)

    • Revenue Management

    • Service Fulfilment

    • Service Assurance

    • Customer Management

    • Network Management Systems

  • Network Outlook (Revenue, USD Billion; 2014 - 2025)

    • Satellite & Cable

    • Fixed & Wireless

    • Mobile

    • MVNO/MVNE

    • Other

  • Regional Outlook (Revenue USD Billion; 2014-2025)

    • North America

      • The U.S.

      • Canada

    • Europe

      • UK

      • Germany

    • Asia Pacific

      • China

      • India

      • Japan

    • Latin America

      • Brazil

      • Mexico

    • Middle East & Africa (MEA)

Up Market Research published a new report titled “Next Generation OSS and BSS Market research report which is segmented by Architecture (Service Assurance, Customer Management, Service Fulfillment, Revenue Management), By Players/Companies Architecture Outlook (Revenue USD Billion; 2014 - 2025)Revenue ManagementService FulfilmentService AssuranceCustomer ManagementNetwork Management Systems, Service Fulfilment, Customer Management, Revenue Management, Network Management Systems, Service Assurance”. As per the study the market is expected to grow at a CAGR of XX% in the forecast period.


Report Scope

Report AttributesReport Details
Report TitleNext Generation OSS and BSS Market Research Report
By ArchitectureService Assurance, Customer Management, Service Fulfillment, Revenue Management
By CompaniesArchitecture Outlook (Revenue USD Billion; 2014 - 2025)Revenue ManagementService FulfilmentService AssuranceCustomer ManagementNetwork Management Systems, Service Fulfilment, Customer Management, Revenue Management, Network Management Systems, Service Assurance
Regions CoveredNorth America, Europe, APAC, Latin America, MEA
Base Year2020
Historical Year2018 to 2019 (Data from 2010 can be provided as per availability)
Forecast Year2028
Number of Pages222
Number of Tables & Figures156
Customization AvailableYes, the report can be customized as per your need.

The report covers comprehensive data on emerging trends, market drivers, growth opportunities, and restraints that can change the market dynamics of the industry. It provides an in-depth analysis of the market segments which include products, applications, and competitor analysis.


Global Next Generation OSS and BSS Industry Outlook

Global Next Generation OSS and BSS Market Report Segments:

The market is segmented by Architecture (Service Assurance, Customer Management, Service Fulfillment, Revenue Management).

Next Generation OSS and BSS Market research report delivers a close watch on leading competitors with strategic analysis, micro and macro market trend and scenarios, pricing analysis and a holistic overview of the market situations in the forecast period. It is a professional and a detailed report focusing on primary and secondary drivers, market share, leading segments and geographical analysis. Further, key players, major collaborations, merger & acquisitions along with trending innovation and business policies are reviewed in the report.


Key Benefits for Industry Participants & Stakeholders:

  • Industry drivers, restraints, and opportunities covered in the study
  • Neutral perspective on the market performance
  • Recent industry trends and developments
  • Competitive landscape & strategies of key players
  • Potential & niche segments and regions exhibiting promising growth covered
  • Historical, current, and projected market size, in terms of value
  • In-depth analysis of the Next Generation OSS and BSS Market

Overview of the regional outlook of the Next Generation OSS and BSS Market:

Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa (MEA). North America region is further bifurcated into countries such as U.S., and Canada. The Europe region is further categorized into U.K., France, Germany, Italy, Spain, Russia, and Rest of Europe. Asia Pacific is further segmented into China, Japan, South Korea, India, Australia, South East Asia, and Rest of Asia Pacific. Latin America region is further segmented into Brazil, Mexico, and Rest of Latin America, and the MEA region is further divided into GCC, Turkey, South Africa, and Rest of MEA.


Next Generation OSS and BSS Market Overview

Highlights of The Next Generation OSS and BSS Market Report:

  1. The market structure and projections for the coming years.
  2. Drivers, restraints, opportunities, and current trends of Next Generation OSS and BSS Market.
  3. Historical data and forecast.
  4. Estimations for the forecast period 2028.
  5. Developments and trends in the market.
        6. By Architecture:

                1. Service Assurance

                2. Customer Management

                3. Service Fulfillment

                4. Revenue Management

  1. Market scenario by region, sub-region, and country.
  2. Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
  3. Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
  4. Government Policies, Macro & Micro economic factors are also included in the report.

We have studied the Next Generation OSS and BSS Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2028.


How you may use our products:

  • Correctly Positioning New Products
  • Market Entry Strategies
  • Business Expansion Strategies
  • Consumer Insights
  • Understanding Competition Scenario
  • Product & Brand Management
  • Channel & Customer Management
  • Identifying Appropriate Advertising Appeals

Next Generation OSS and BSS Market Trends

Reasons to Purchase the Next Generation OSS and BSS Market Report:

  • The report includes a plethora of information such as market dynamics scenario and opportunities during the forecast period
  • Segments and sub-segments include quantitative, qualitative, value (USD Million,) and volume (Units Million) data.
  • Regional, sub-regional, and country level data includes the demand and supply forces along with their influence on the market.
  • The competitive landscape comprises share of key players, new developments, and strategies in the last three years.
  • Comprehensive companies offering products, relevant financial information, recent developments, SWOT analysis, and strategies by these players.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 Next Generation OSS and BSS Market Overview
   4.1 Introduction 
      4.1.1 Market Taxonomy 
      4.1.2 Market Definition 
      4.1.3 Macro-Economic Factors Impacting the Market Growth 
   4.2 Next Generation OSS and BSS Market Dynamics 
      4.2.1 Market Drivers 
      4.2.2 Market Restraints 
      4.2.3 Market Opportunity 
   4.3 Next Generation OSS and BSS Market - Supply Chain Analysis 
      4.3.1 List of Key Suppliers 
      4.3.2 List of Key Distributors 
      4.3.3 List of Key Consumers 
   4.4 Key Forces Shaping the Next Generation OSS and BSS Market 
      4.4.1 Bargaining Power of Suppliers 
      4.4.2 Bargaining Power of Buyers 
      4.4.3 Threat of Substitution 
      4.4.4 Threat of New Entrants 
      4.4.5 Competitive Rivalry 
   4.5 Global Next Generation OSS and BSS Market Size & Forecast, 2018-2028 
      4.5.1 Next Generation OSS and BSS Market Size and Y-o-Y Growth 
      4.5.2 Next Generation OSS and BSS Market Absolute $ Opportunity 


Chapter 5 Global Next Generation OSS and BSS Market Analysis and Forecast by Architecture
   5.1 Introduction
      5.1.1 Key Market Trends & Growth Opportunities by Architecture
      5.1.2 Basis Point Share (BPS) Analysis by Architecture
      5.1.3 Absolute $ Opportunity Assessment by Architecture
   5.2 Next Generation OSS and BSS Market Size Forecast by Architecture
      5.2.1 Service Assurance
      5.2.2 Customer Management
      5.2.3 Service Fulfillment
      5.2.4 Revenue Management
   5.3 Market Attractiveness Analysis by Architecture

Chapter 6 Global Next Generation OSS and BSS Market Analysis and Forecast by Region
   6.1 Introduction
      6.1.1 Key Market Trends & Growth Opportunities by Region
      6.1.2 Basis Point Share (BPS) Analysis by Region
      6.1.3 Absolute $ Opportunity Assessment by Region
   6.2 Next Generation OSS and BSS Market Size Forecast by Region
      6.2.1 North America
      6.2.2 Europe
      6.2.3 Asia Pacific
      6.2.4 Latin America
      6.2.5 Middle East & Africa (MEA)
   6.3 Market Attractiveness Analysis by Region

Chapter 7 Coronavirus Disease (COVID-19) Impact 
   7.1 Introduction 
   7.2 Current & Future Impact Analysis 
   7.3 Economic Impact Analysis 
   7.4 Government Policies 
   7.5 Investment Scenario

Chapter 8 North America Next Generation OSS and BSS Analysis and Forecast
   8.1 Introduction
   8.2 North America Next Generation OSS and BSS Market Size Forecast by Country
      8.2.1 U.S.
      8.2.2 Canada
   8.3 Basis Point Share (BPS) Analysis by Country
   8.4 Absolute $ Opportunity Assessment by Country
   8.5 Market Attractiveness Analysis by Country
   8.6 North America Next Generation OSS and BSS Market Size Forecast by Architecture
      8.6.1 Service Assurance
      8.6.2 Customer Management
      8.6.3 Service Fulfillment
      8.6.4 Revenue Management
   8.7 Basis Point Share (BPS) Analysis by Architecture 
   8.8 Absolute $ Opportunity Assessment by Architecture 
   8.9 Market Attractiveness Analysis by Architecture

Chapter 9 Europe Next Generation OSS and BSS Analysis and Forecast
   9.1 Introduction
   9.2 Europe Next Generation OSS and BSS Market Size Forecast by Country
      9.2.1 Germany
      9.2.2 France
      9.2.3 Italy
      9.2.4 U.K.
      9.2.5 Spain
      9.2.6 Russia
      9.2.7 Rest of Europe
   9.3 Basis Point Share (BPS) Analysis by Country
   9.4 Absolute $ Opportunity Assessment by Country
   9.5 Market Attractiveness Analysis by Country
   9.6 Europe Next Generation OSS and BSS Market Size Forecast by Architecture
      9.6.1 Service Assurance
      9.6.2 Customer Management
      9.6.3 Service Fulfillment
      9.6.4 Revenue Management
   9.7 Basis Point Share (BPS) Analysis by Architecture 
   9.8 Absolute $ Opportunity Assessment by Architecture 
   9.9 Market Attractiveness Analysis by Architecture

Chapter 10 Asia Pacific Next Generation OSS and BSS Analysis and Forecast
   10.1 Introduction
   10.2 Asia Pacific Next Generation OSS and BSS Market Size Forecast by Country
      10.2.1 China
      10.2.2 Japan
      10.2.3 South Korea
      10.2.4 India
      10.2.5 Australia
      10.2.6 South East Asia (SEA)
      10.2.7 Rest of Asia Pacific (APAC)
   10.3 Basis Point Share (BPS) Analysis by Country
   10.4 Absolute $ Opportunity Assessment by Country
   10.5 Market Attractiveness Analysis by Country
   10.6 Asia Pacific Next Generation OSS and BSS Market Size Forecast by Architecture
      10.6.1 Service Assurance
      10.6.2 Customer Management
      10.6.3 Service Fulfillment
      10.6.4 Revenue Management
   10.7 Basis Point Share (BPS) Analysis by Architecture 
   10.8 Absolute $ Opportunity Assessment by Architecture 
   10.9 Market Attractiveness Analysis by Architecture

Chapter 11 Latin America Next Generation OSS and BSS Analysis and Forecast
   11.1 Introduction
   11.2 Latin America Next Generation OSS and BSS Market Size Forecast by Country
      11.2.1 Brazil
      11.2.2 Mexico
      11.2.3 Rest of Latin America (LATAM)
   11.3 Basis Point Share (BPS) Analysis by Country
   11.4 Absolute $ Opportunity Assessment by Country
   11.5 Market Attractiveness Analysis by Country
   11.6 Latin America Next Generation OSS and BSS Market Size Forecast by Architecture
      11.6.1 Service Assurance
      11.6.2 Customer Management
      11.6.3 Service Fulfillment
      11.6.4 Revenue Management
   11.7 Basis Point Share (BPS) Analysis by Architecture 
   11.8 Absolute $ Opportunity Assessment by Architecture 
   11.9 Market Attractiveness Analysis by Architecture

Chapter 12 Middle East & Africa (MEA) Next Generation OSS and BSS Analysis and Forecast
   12.1 Introduction
   12.2 Middle East & Africa (MEA) Next Generation OSS and BSS Market Size Forecast by Country
      12.2.1 Saudi Arabia
      12.2.2 South Africa
      12.2.3 UAE
      12.2.4 Rest of Middle East & Africa (MEA)
   12.3 Basis Point Share (BPS) Analysis by Country
   12.4 Absolute $ Opportunity Assessment by Country
   12.5 Market Attractiveness Analysis by Country
   12.6 Middle East & Africa (MEA) Next Generation OSS and BSS Market Size Forecast by Architecture
      12.6.1 Service Assurance
      12.6.2 Customer Management
      12.6.3 Service Fulfillment
      12.6.4 Revenue Management
   12.7 Basis Point Share (BPS) Analysis by Architecture 
   12.8 Absolute $ Opportunity Assessment by Architecture 
   12.9 Market Attractiveness Analysis by Architecture

Chapter 13 Competition Landscape 
   13.1 Next Generation OSS and BSS Market: Competitive Dashboard
   13.2 Global Next Generation OSS and BSS Market: Market Share Analysis, 2019
   13.3 Company Profiles (Details – Overview, Financials, Developments, Strategy) 
      13.3.1 Architecture Outlook (Revenue USD Billion; 2014 - 2025)Revenue ManagementService FulfilmentService AssuranceCustomer ManagementNetwork Management Systems
      13.3.2 Service Fulfilment
      13.3.3 Customer Management
      13.3.4 Revenue Management
      13.3.5 Network Management Systems
      13.3.6 Service Assurance
Segments Covered in the Report
The global Next Generation OSS and BSS market has been segmented based on

By Architecture
  • Service Assurance
  • Customer Management
  • Service Fulfillment
  • Revenue Management
Regions
  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa
Key Players
  • Architecture Outlook (Revenue USD Billion; 2014 - 2025)Revenue ManagementService FulfilmentService AssuranceCustomer ManagementNetwork Management Systems
  • Service Fulfilment
  • Customer Management
  • Revenue Management
  • Network Management Systems
  • Service Assurance

Buy Report