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Global BPO Business Analytics Market by Type (HR, procurement, Equipment & Management, Logistics, Customer Service, Sales & Marketing), By Application (BFSI, Manufacturing, Healthcare, Retail, Telecom) and Region (North America, Latin America, Europe, Asia Pacific and Middle East & Africa), Forecast To 2028

  • Report ID: SS-10424
  • Author: Up Market Research
  • Rating: 4.9
  • Total Reviews: 80
  • No. Of Pages: 202
  • Format:
  • Pub. Date: 2021-04-04
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Up Market Research published a new report titled “BPO Business Analytics Market research report which is segmented by Types (HR, procurement, Equipment & Management, Logistics, Customer Service, Sales & Marketing), By Applications (BFSI, Manufacturing, Healthcare, Retail, Telecom), By Players/Companies Accenture, Cognizant, Genpact, IBM, TCS, Tech Mahindra, Capgemini, Wipro, EXL, NTT DATA(Dell), WNS Global, Concentrix, Infosys, Mu Sigma, StarTe, 95TELEWEB INFORMATION, CDG, CPI Data Services, Huatuo, Sunyard System Engineering, 大宇宙, BEYONDSOFT”. As per the study the market is expected to grow at a CAGR of XX% in the forecast period.


Report Scope

Report AttributesReport Details
Report TitleBPO Business Analytics Market Research Report
By TypeHR, procurement, Equipment & Management, Logistics, Customer Service, Sales & Marketing
By ApplicationBFSI, Manufacturing, Healthcare, Retail, Telecom
By CompaniesAccenture, Cognizant, Genpact, IBM, TCS, Tech Mahindra, Capgemini, Wipro, EXL, NTT DATA(Dell), WNS Global, Concentrix, Infosys, Mu Sigma, StarTe, 95TELEWEB INFORMATION, CDG, CPI Data Services, Huatuo, Sunyard System Engineering, 大宇宙, BEYONDSOFT
Regions CoveredNorth America, Europe, APAC, Latin America, MEA
Base Year2020
Historical Year2018 to 2019 (Data from 2010 can be provided as per availability)
Forecast Year2028
Number of Pages202
Number of Tables & Figures142
Customization AvailableYes, the report can be customized as per your need.

The report covers comprehensive data on emerging trends, market drivers, growth opportunities, and restraints that can change the market dynamics of the industry. It provides an in-depth analysis of the market segments which include products, applications, and competitor analysis.


Global BPO Business Analytics Industry Outlook

Global BPO Business Analytics Market Report Segments:

The market is segmented by Type HR, procurement, Equipment & Management, Logistics, Customer Service, Sales & Marketing and By Application BFSI, Manufacturing, Healthcare, Retail, Telecom.


Some of the companies that are profiled in this report are:

  1. Accenture
  2. Cognizant
  3. Genpact
  4. IBM
  5. TCS
  6. Tech Mahindra
  7. Capgemini
  8. Wipro
  9. EXL
  10. NTT DATA(Dell)
  11. WNS Global
  12. Concentrix
  13. Infosys
  14. Mu Sigma
  15. StarTe
  16. 95TELEWEB INFORMATION
  17. CDG
  18. CPI Data Services
  19. Huatuo
  20. Sunyard System Engineering
  21. 大宇宙
  22. BEYONDSOFT

BPO Business Analytics Market research report delivers a close watch on leading competitors with strategic analysis, micro and macro market trend and scenarios, pricing analysis and a holistic overview of the market situations in the forecast period. It is a professional and a detailed report focusing on primary and secondary drivers, market share, leading segments and geographical analysis. Further, key players, major collaborations, merger & acquisitions along with trending innovation and business policies are reviewed in the report.


Key Benefits for Industry Participants & Stakeholders:

  • Industry drivers, restraints, and opportunities covered in the study
  • Neutral perspective on the market performance
  • Recent industry trends and developments
  • Competitive landscape & strategies of key players
  • Potential & niche segments and regions exhibiting promising growth covered
  • Historical, current, and projected market size, in terms of value
  • In-depth analysis of the BPO Business Analytics Market

Overview of the regional outlook of the BPO Business Analytics Market:

Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa (MEA). North America region is further bifurcated into countries such as U.S., and Canada. The Europe region is further categorized into U.K., France, Germany, Italy, Spain, Russia, and Rest of Europe. Asia Pacific is further segmented into China, Japan, South Korea, India, Australia, South East Asia, and Rest of Asia Pacific. Latin America region is further segmented into Brazil, Mexico, and Rest of Latin America, and the MEA region is further divided into GCC, Turkey, South Africa, and Rest of MEA.


BPO Business Analytics Market Overview

Highlights of The BPO Business Analytics Market Report:

  1. The market structure and projections for the coming years.
  2. Drivers, restraints, opportunities, and current trends of BPO Business Analytics Market.
  3. Historical data and forecast.
  4. Estimations for the forecast period 2028.
  5. Developments and trends in the market.
  6. By Type:

                1. HR

                2. procurement

                3. Equipment & Management

                4. Logistics

                5. Customer Service

                6. Sales & Marketing

       7. By Application:

                1. BFSI

                2. Manufacturing

                3. Healthcare

                4. Retail

                5. Telecom

  1. Market scenario by region, sub-region, and country.
  2. Market share of the market players, company profiles, product specifications, SWOT analysis, and competitive landscape.
  3. Analysis regarding upstream raw materials, downstream demand, and current market dynamics.
  4. Government Policies, Macro & Micro economic factors are also included in the report.

We have studied the BPO Business Analytics Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2028.


How you may use our products:

  • Correctly Positioning New Products
  • Market Entry Strategies
  • Business Expansion Strategies
  • Consumer Insights
  • Understanding Competition Scenario
  • Product & Brand Management
  • Channel & Customer Management
  • Identifying Appropriate Advertising Appeals

BPO Business Analytics Market Statistics

Reasons to Purchase the BPO Business Analytics Market Report:

  • The report includes a plethora of information such as market dynamics scenario and opportunities during the forecast period
  • Segments and sub-segments include quantitative, qualitative, value (USD Million,) and volume (Units Million) data.
  • Regional, sub-regional, and country level data includes the demand and supply forces along with their influence on the market.
  • The competitive landscape comprises share of key players, new developments, and strategies in the last three years.
  • Comprehensive companies offering products, relevant financial information, recent developments, SWOT analysis, and strategies by these players.
Chapter 1 Executive Summary
Chapter 2 Assumptions and Acronyms Used
Chapter 3 Research Methodology
Chapter 4 BPO Business Analytics Market Overview
   4.1 Introduction 
      4.1.1 Market Taxonomy 
      4.1.2 Market Definition 
      4.1.3 Macro-Economic Factors Impacting the Market Growth 
   4.2 BPO Business Analytics Market Dynamics 
      4.2.1 Market Drivers 
      4.2.2 Market Restraints 
      4.2.3 Market Opportunity 
   4.3 BPO Business Analytics Market - Supply Chain Analysis 
      4.3.1 List of Key Suppliers 
      4.3.2 List of Key Distributors 
      4.3.3 List of Key Consumers 
   4.4 Key Forces Shaping the BPO Business Analytics Market 
      4.4.1 Bargaining Power of Suppliers 
      4.4.2 Bargaining Power of Buyers 
      4.4.3 Threat of Substitution 
      4.4.4 Threat of New Entrants 
      4.4.5 Competitive Rivalry 
   4.5 Global BPO Business Analytics Market Size & Forecast, 2018-2028 
      4.5.1 BPO Business Analytics Market Size and Y-o-Y Growth 
      4.5.2 BPO Business Analytics Market Absolute $ Opportunity 


Chapter 5 Global BPO Business Analytics Market Analysis and Forecast by Type
   5.1 Introduction
      5.1.1 Key Market Trends & Growth Opportunities by Type
      5.1.2 Basis Point Share (BPS) Analysis by Type
      5.1.3 Absolute $ Opportunity Assessment by Type
   5.2 BPO Business Analytics Market Size Forecast by Type
      5.2.1 HR
      5.2.2 procurement
      5.2.3 Equipment & Management
      5.2.4 Logistics
      5.2.5 Customer Service
      5.2.6 Sales & Marketing
   5.3 Market Attractiveness Analysis by Type

Chapter 6 Global BPO Business Analytics Market Analysis and Forecast by Applications
   6.1 Introduction
      6.1.1 Key Market Trends & Growth Opportunities by Applications
      6.1.2 Basis Point Share (BPS) Analysis by Applications
      6.1.3 Absolute $ Opportunity Assessment by Applications
   6.2 BPO Business Analytics Market Size Forecast by Applications
      6.2.1 BFSI
      6.2.2 Manufacturing
      6.2.3 Healthcare
      6.2.4 Retail
      6.2.5 Telecom
   6.3 Market Attractiveness Analysis by Applications

Chapter 7 Global BPO Business Analytics Market Analysis and Forecast by Region
   7.1 Introduction
      7.1.1 Key Market Trends & Growth Opportunities by Region
      7.1.2 Basis Point Share (BPS) Analysis by Region
      7.1.3 Absolute $ Opportunity Assessment by Region
   7.2 BPO Business Analytics Market Size Forecast by Region
      7.2.1 North America
      7.2.2 Europe
      7.2.3 Asia Pacific
      7.2.4 Latin America
      7.2.5 Middle East & Africa (MEA)
   7.3 Market Attractiveness Analysis by Region

Chapter 8 Coronavirus Disease (COVID-19) Impact 
   8.1 Introduction 
   8.2 Current & Future Impact Analysis 
   8.3 Economic Impact Analysis 
   8.4 Government Policies 
   8.5 Investment Scenario

Chapter 9 North America BPO Business Analytics Analysis and Forecast
   9.1 Introduction
   9.2 North America BPO Business Analytics Market Size Forecast by Country
      9.2.1 U.S.
      9.2.2 Canada
   9.3 Basis Point Share (BPS) Analysis by Country
   9.4 Absolute $ Opportunity Assessment by Country
   9.5 Market Attractiveness Analysis by Country
   9.6 North America BPO Business Analytics Market Size Forecast by Type
      9.6.1 HR
      9.6.2 procurement
      9.6.3 Equipment & Management
      9.6.4 Logistics
      9.6.5 Customer Service
      9.6.6 Sales & Marketing
   9.7 Basis Point Share (BPS) Analysis by Type 
   9.8 Absolute $ Opportunity Assessment by Type 
   9.9 Market Attractiveness Analysis by Type
   9.10 North America BPO Business Analytics Market Size Forecast by Applications
      9.10.1 BFSI
      9.10.2 Manufacturing
      9.10.3 Healthcare
      9.10.4 Retail
      9.10.5 Telecom
   9.11 Basis Point Share (BPS) Analysis by Applications 
   9.12 Absolute $ Opportunity Assessment by Applications 
   9.13 Market Attractiveness Analysis by Applications

Chapter 10 Europe BPO Business Analytics Analysis and Forecast
   10.1 Introduction
   10.2 Europe BPO Business Analytics Market Size Forecast by Country
      10.2.1 Germany
      10.2.2 France
      10.2.3 Italy
      10.2.4 U.K.
      10.2.5 Spain
      10.2.6 Russia
      10.2.7 Rest of Europe
   10.3 Basis Point Share (BPS) Analysis by Country
   10.4 Absolute $ Opportunity Assessment by Country
   10.5 Market Attractiveness Analysis by Country
   10.6 Europe BPO Business Analytics Market Size Forecast by Type
      10.6.1 HR
      10.6.2 procurement
      10.6.3 Equipment & Management
      10.6.4 Logistics
      10.6.5 Customer Service
      10.6.6 Sales & Marketing
   10.7 Basis Point Share (BPS) Analysis by Type 
   10.8 Absolute $ Opportunity Assessment by Type 
   10.9 Market Attractiveness Analysis by Type
   10.10 Europe BPO Business Analytics Market Size Forecast by Applications
      10.10.1 BFSI
      10.10.2 Manufacturing
      10.10.3 Healthcare
      10.10.4 Retail
      10.10.5 Telecom
   10.11 Basis Point Share (BPS) Analysis by Applications 
   10.12 Absolute $ Opportunity Assessment by Applications 
   10.13 Market Attractiveness Analysis by Applications

Chapter 11 Asia Pacific BPO Business Analytics Analysis and Forecast
   11.1 Introduction
   11.2 Asia Pacific BPO Business Analytics Market Size Forecast by Country
      11.2.1 China
      11.2.2 Japan
      11.2.3 South Korea
      11.2.4 India
      11.2.5 Australia
      11.2.6 South East Asia (SEA)
      11.2.7 Rest of Asia Pacific (APAC)
   11.3 Basis Point Share (BPS) Analysis by Country
   11.4 Absolute $ Opportunity Assessment by Country
   11.5 Market Attractiveness Analysis by Country
   11.6 Asia Pacific BPO Business Analytics Market Size Forecast by Type
      11.6.1 HR
      11.6.2 procurement
      11.6.3 Equipment & Management
      11.6.4 Logistics
      11.6.5 Customer Service
      11.6.6 Sales & Marketing
   11.7 Basis Point Share (BPS) Analysis by Type 
   11.8 Absolute $ Opportunity Assessment by Type 
   11.9 Market Attractiveness Analysis by Type
   11.10 Asia Pacific BPO Business Analytics Market Size Forecast by Applications
      11.10.1 BFSI
      11.10.2 Manufacturing
      11.10.3 Healthcare
      11.10.4 Retail
      11.10.5 Telecom
   11.11 Basis Point Share (BPS) Analysis by Applications 
   11.12 Absolute $ Opportunity Assessment by Applications 
   11.13 Market Attractiveness Analysis by Applications

Chapter 12 Latin America BPO Business Analytics Analysis and Forecast
   12.1 Introduction
   12.2 Latin America BPO Business Analytics Market Size Forecast by Country
      12.2.1 Brazil
      12.2.2 Mexico
      12.2.3 Rest of Latin America (LATAM)
   12.3 Basis Point Share (BPS) Analysis by Country
   12.4 Absolute $ Opportunity Assessment by Country
   12.5 Market Attractiveness Analysis by Country
   12.6 Latin America BPO Business Analytics Market Size Forecast by Type
      12.6.1 HR
      12.6.2 procurement
      12.6.3 Equipment & Management
      12.6.4 Logistics
      12.6.5 Customer Service
      12.6.6 Sales & Marketing
   12.7 Basis Point Share (BPS) Analysis by Type 
   12.8 Absolute $ Opportunity Assessment by Type 
   12.9 Market Attractiveness Analysis by Type
   12.10 Latin America BPO Business Analytics Market Size Forecast by Applications
      12.10.1 BFSI
      12.10.2 Manufacturing
      12.10.3 Healthcare
      12.10.4 Retail
      12.10.5 Telecom
   12.11 Basis Point Share (BPS) Analysis by Applications 
   12.12 Absolute $ Opportunity Assessment by Applications 
   12.13 Market Attractiveness Analysis by Applications

Chapter 13 Middle East & Africa (MEA) BPO Business Analytics Analysis and Forecast
   13.1 Introduction
   13.2 Middle East & Africa (MEA) BPO Business Analytics Market Size Forecast by Country
      13.2.1 Saudi Arabia
      13.2.2 South Africa
      13.2.3 UAE
      13.2.4 Rest of Middle East & Africa (MEA)
   13.3 Basis Point Share (BPS) Analysis by Country
   13.4 Absolute $ Opportunity Assessment by Country
   13.5 Market Attractiveness Analysis by Country
   13.6 Middle East & Africa (MEA) BPO Business Analytics Market Size Forecast by Type
      13.6.1 HR
      13.6.2 procurement
      13.6.3 Equipment & Management
      13.6.4 Logistics
      13.6.5 Customer Service
      13.6.6 Sales & Marketing
   13.7 Basis Point Share (BPS) Analysis by Type 
   13.8 Absolute $ Opportunity Assessment by Type 
   13.9 Market Attractiveness Analysis by Type
   13.10 Middle East & Africa (MEA) BPO Business Analytics Market Size Forecast by Applications
      13.10.1 BFSI
      13.10.2 Manufacturing
      13.10.3 Healthcare
      13.10.4 Retail
      13.10.5 Telecom
   13.11 Basis Point Share (BPS) Analysis by Applications 
   13.12 Absolute $ Opportunity Assessment by Applications 
   13.13 Market Attractiveness Analysis by Applications

Chapter 14 Competition Landscape 
   14.1 BPO Business Analytics Market: Competitive Dashboard
   14.2 Global BPO Business Analytics Market: Market Share Analysis, 2019
   14.3 Company Profiles (Details – Overview, Financials, Developments, Strategy) 
      14.3.1 Accenture
      14.3.2 Cognizant
      14.3.3 Genpact
      14.3.4 IBM
      14.3.5 TCS
      14.3.6 Tech Mahindra
      14.3.7 Capgemini
      14.3.8 Wipro
      14.3.9 EXL
      14.3.10 NTT DATA(Dell)
      14.3.11 WNS Global
      14.3.12 Concentrix
      14.3.13 Infosys
      14.3.14 Mu Sigma
      14.3.15 StarTe
      14.3.16 95TELEWEB INFORMATION
      14.3.17 CDG
      14.3.18 CPI Data Services
      14.3.19 Huatuo
      14.3.20 Sunyard System Engineering
      14.3.21 å¤§å®‡å®™
      14.3.22 BEYONDSOFT
Segments Covered in the Report
The global BPO Business Analytics market has been segmented based on

By Types
  • HR
  • procurement
  • Equipment & Management
  • Logistics
  • Customer Service
  • Sales & Marketing
By Applications
  • BFSI
  • Manufacturing
  • Healthcare
  • Retail
  • Telecom
Regions
  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa
Key Players
  • Accenture
  • Cognizant
  • Genpact
  • IBM
  • TCS
  • Tech Mahindra
  • Capgemini
  • Wipro
  • EXL
  • NTT DATA(Dell)
  • WNS Global
  • Concentrix
  • Infosys
  • Mu Sigma
  • StarTe
  • 95TELEWEB INFORMATION
  • CDG
  • CPI Data Services
  • Huatuo
  • Sunyard System Engineering
  • 大宇宙
  • BEYONDSOFT

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