Global janitorial services market was valued at USD 252.79 million in 2019. It is projected to grow at a compound annual rate (CAGR of 3.1%) between 2020 and 2027. The rising demand for janitorial services is driven by declining office vacancy rates, and an increase in commercial activities. The market is experiencing a rise in cleaning services demand due to rising concerns about hygiene and health for employees as well as an increase in airborne diseases. Cleaning is a labor-intensive job that people enjoy doing. This drives the demand for commercial and residential janitorial services. According to the CBRE MarketFlash report the U.S. vacancy rate was 13% in quarter 1, 2018 and 12.3% in quarter 2, 2020. This resulted in a decrease in the vacancy rates. In addition, the quarter 1 2010 vacancy rate was more than 17%. This is a key factor in the rising demand for janitorial service.
Japan's prime Grade A office space was very active in 2018. This is due to increased corporate demand for Japan's monetary policy. In 2018, 16% of Grade A office space was occupied by high-tech companies, up from 4% in 2013. The demand for janitorial services has increased to meet the needs of office owners and expedite the process.
Market consumers prefer to hire or outsource companies that offer services due to their cost-effectiveness and ease in managing them. Over the forecast period, the market will see a rise in demand for cleaner and more environmentally-friendly office spaces. The market is increasingly embracing green cleaning.
The market is being driven by a growing awareness of hygiene and workplace wellness. According to the 'Cleaning Costs and Frequencies Report' published by Contracting Profits, Facility Cleaning Decisions, and BSCAI, 65% of multi-tenant offices, 80% of K-12 schools, 85% of colleges/universities, and 90% of hospitals all have floors mopped daily or multiple times a day. This means that janitorial services are in high demand.
This market is fragmented, and regional players are posing a significant challenge to the market. According to the Small Business Development Centers Network (SBDC), the U.S. carpet cleaning and janitorial industry is made up of approximately 58,000 establishments (single-location and multi-location). According to the ISSA Worldwide Cleaning Industry Association (ISSA Worldwide Cleaning Industry Association), cleaner job postings saw a 75% increase in March 2020 compared with March 2019.
The commercial segment was the dominant market in terms of revenue with a 90.3% share in 2019. The commercial sector is seeing a rise in business activity and less vacant space. This has led to a higher demand for janitorial services. The largest consumers are healthcare, retail and office space. The next largest segment consumers are private educational institutions, local, state, or federal government buildings, as well as not-for profit organizations.
From 2020 to 2027, the residential sector is expected to grow at a rate of 2.6%. The demand for residential janitorial services is driven mainly by high net worth individuals (HNWI). According to the World Ultra Wealth Report 2017, 226,450 people had a net worth greater than USD 30 million in 2017. This is a significant factor in residential segment growth, with a global growth rate of 3.5%.
The standard cleaning segment was the dominant market share in terms of revenue with a 60.9% share in 2019. Most commercial spaces choose to use services such as carpet cleaning, trash removal, detail, restroom cleaning and dust removal. This segment is primarily driven by healthcare facilities, offices, and educational institutions.
Over the forecast period, the damage restoration cleaning market is expected to grow at a rate of 2.5%. These services include water extraction, mold and mildew remediation and debris removal. Site reconstruction is also possible depending on the cause. The main factors driving segment growth are natural calamities as well as remodeling of sites. The forecast period sees exterior window cleaning growing at a rate of 2.8%. These services are more in demand in commercial buildings, skyscrapers and offices.
North America was the dominant market, with a 27.8% share in 2019. Market growth is driven by the presence of international businesses and greater adoption in the region. The market is also driven by the growing demand for green treatment. According to the White House Office of Management and Budget (White House Office of Management and Budget), investments in LEED projects that have proper janitorial maintenance could save businesses more than $18 billion over their lifetime. This is driving demand in the region. Due to the presence and strong demand for hygiene, wellness, and working space, the United States is still the largest shareholder.
Asia Pacific is expected expand at a 4.3% CAGR between 2020 and 2027. Market growth will be influenced by the increasing number of commercial construction projects in Asia Pacific's developing countries. A rising trend in co-working spaces, the rise of startups and the increasing investment by international companies in the region is driving the demand to provide janitorial services.
Global markets are highly competitive. Companies in this market are increasingly focusing their efforts on mergers or acquisitions to increase market share. Coverall North America, Inc., which is a franchised brand primarily operating in Florida, purchased 4444 International, Inc., an Orlando-based company that manufactures cleaning chemicals and sanitation products. The acquisition allowed the company to offer consistent product offerings to franchise owners. The following are some of the most prominent players in the janitorial services market:
ABM Industries Inc.
ServiceMaster Global Holdings, Inc.
Coverall North America, Inc.
Jani-King International, Inc.
Stanley Steemer International, Inc.
Aeon Delight Co., Ltd.
CNS Consorzio Nazionale Servizi Soc. Coop.
ISS World Services A/S
Mitie Group plc
WISAG Facility Services Holding GmbH
Up Market Research published a new report titled “Janitorial Service Market research report which is segmented by Application (Commercial, Residential), by End Use (Damage Restoration Cleaning, Standard Cleaning), By Players/Companies  ServiceMaster Global Holdings Inc,  Mitie Group plc,  Aeon Delight Co Ltd,  Coverall North America Inc,  Jani-King International Inc,  WISAG Facility Service Holding GmbH,  ISS World Services A/S,  CNS Consorzio Nazionale Servizi Soc Coop, ABM Industries Inc,  Stanley Steemer International Inc”. As per the study the market is expected to grow at a CAGR of XX% in the forecast period.
Report Attributes | Report Details |
Report Title | Janitorial Service Market Research Report |
By Application | Commercial, Residential |
By End Use | Damage Restoration Cleaning, Standard Cleaning |
By Companies | Â ServiceMaster Global Holdings Inc, Â Mitie Group plc, Â Aeon Delight Co Ltd, Â Coverall North America Inc, Â Jani-King International Inc, Â WISAG Facility Service Holding GmbH, Â ISS World Services A/S, Â CNS Consorzio Nazionale Servizi Soc Coop, ABM Industries Inc, Â Stanley Steemer International Inc |
Regions Covered | North America, Europe, APAC, Latin America, MEA |
Base Year | 2020 |
Historical Year | 2018 to 2019 (Data from 2010 can be provided as per availability) |
Forecast Year | 2028 |
Number of Pages | 236 |
Number of Tables & Figures | 166 |
Customization Available | Yes, the report can be customized as per your need. |
The report covers comprehensive data on emerging trends, market drivers, growth opportunities, and restraints that can change the market dynamics of the industry. It provides an in-depth analysis of the market segments which include products, applications, and competitor analysis.
The market is segmented by Application (Commercial, Residential), by End Use (Damage Restoration Cleaning, Standard Cleaning).
Janitorial Service Market research report delivers a close watch on leading competitors with strategic analysis, micro and macro market trend and scenarios, pricing analysis and a holistic overview of the market situations in the forecast period. It is a professional and a detailed report focusing on primary and secondary drivers, market share, leading segments and geographical analysis. Further, key players, major collaborations, merger & acquisitions along with trending innovation and business policies are reviewed in the report.
Key Benefits for Industry Participants & Stakeholders:
Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa (MEA). North America region is further bifurcated into countries such as U.S., and Canada. The Europe region is further categorized into U.K., France, Germany, Italy, Spain, Russia, and Rest of Europe. Asia Pacific is further segmented into China, Japan, South Korea, India, Australia, South East Asia, and Rest of Asia Pacific. Latin America region is further segmented into Brazil, Mexico, and Rest of Latin America, and the MEA region is further divided into GCC, Turkey, South Africa, and Rest of MEA.
We have studied the Janitorial Service Market in 360 degrees via. both primary & secondary research methodologies. This helped us in building an understanding of the current market dynamics, supply-demand gap, pricing trends, product preferences, consumer patterns & so on. The findings were further validated through primary research with industry experts & opinion leaders across countries. The data is further compiled & validated through various market estimation & data validation methodologies. Further, we also have our in-house data forecasting model to predict market growth up to 2028.
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